Spinch Terms and Conditions

Welcome to Spinch Online Casino. These Terms and Conditions govern your access to and use of our website, games, and services. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, please refrain from using our platform.

Who We Are

Spinch Online Casino is operated by Tessera Limited S.R.L., a company registered in San Jose, Mata Redonda, South Sabana, Las Vegas Neighborhood, Costa Rica, which is named as the contracting party under these terms. Payment processing services are provided by our payment agent, Nitouka Ltd, registered in Nicosia, Cyprus. We hold a licence issued by the Gaming Board of Anjouan, Union of Comoros, under licence number ALSI-202410047-FI2, which also covers our sister brand 1Red. Our other affiliated brands include OnLuck, Loki Casino, and Bets.io. These terms and our operations are governed by the laws of Costa Rica.

Eligibility and Account Registration

To play at Spinch Casino, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We permit only one account per player; duplicate accounts across the same household, IP address, device, telephone number, payment method, or email address are strictly prohibited and may result in account closure and forfeiture of funds. When you complete Spinch casino login procedures, you confirm that all information you provide is accurate, current, and belongs to you personally.

We do not accept players from a number of restricted territories, including Belgium, Cyprus, Israel, the United Kingdom's excluded regions, Russia, Ukraine, the United States of America, and several others listed in our full restrictions policy. Some game providers may further restrict access to specific titles depending on your jurisdiction. Using a VPN or any technology to disguise or falsify your geolocation is not allowed under our terms and may lead to account suspension, closure, or forfeiture of winnings.

Identity Verification

Before processing any withdrawal, we require identity verification. You must submit documents such as a valid ID, proof of payment method, and utility bills, written in the Latin or Cyrillic alphabet. If your documents do not meet this requirement, we may request video verification instead. All requested documents must be submitted within 30 calendar days; failure to do so may result in your account being blocked from all transactions. We reserve the right to request proof of source of funds, identity, or bank statements at any time.

Deposits and Withdrawals

We accept a wide range of deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, bank transfer, and numerous cryptocurrencies processed via CoinsPaid. Minimum deposit amounts vary by currency, starting from 20 EUR, USD, GBP, or CHF. We charge no deposit fees, and deposits are processed instantly. All deposits must originate from a payment method registered in your own name; third-party payments are strictly prohibited.

Withdrawal requests are subject to tiered daily, weekly, and monthly limits based on your total deposit history, and each transaction is capped at 10,000 EUR or equivalent. Wins exceeding 30,000 EUR are paid in monthly instalments, while progressive jackpot wins are paid in full without instalments. The maximum payout per gaming session is 100,000 EUR or equivalent. Please note that deposits must be wagered at least three times before a withdrawal can be requested; otherwise, we may deduct transaction processing costs from your balance.

We reserve the right to pay out via a method different from the one you originally requested. Bank transfer payouts in USD are not available, and international bank transfers may incur intermediary bank fees of up to €16.

Bonuses and Promotions

At Spinch, we offer a generous Welcome Pack of 225% up to €31,500 plus 225 Free Spins spread across three deposits, along with weekend reloads, daily and weekly cashback, and our loyalty program. Anyone searching for a Spinch casino bonus code or a Spinch casino no deposit bonus code should review our promotions page for current offers, as codes and terms may change periodically. Our Spinch casino promo code offers, such as SPINCHFTD, SPINCH75, and SPINCH5, each carry a x40 wagering requirement on the bonus and any free spin winnings, and must be activated within one day and wagered within seven days.

We limit bonus eligibility to one per user, IP address, device, household, address, phone number, payment method, and email address. Progressive jackpot slots and all Amusnet titles cannot be played while a bonus is active. We reserve the right to identify and act against bonus abuse, defined as a bonus-to-deposit ratio exceeding 70% across 5-9 deposits or 50% across 10 or more deposits.

Loyalty and VIP Program

Our loyalty program spans 25 levels, rewarding real-money slot bets on Casino games with Complimentary Points redeemable for cash and free spins. VIP Club members benefit from a personal account manager, faster withdrawals, individually agreed limits, and exclusive promotions. We at Spinch believe consistent play should be rewarded, and our tiered cashback structure reflects that commitment.

Games and Fair Play

We offer more than 6,000 slots and over 7,000 games in total, sourced from more than 60 providers including Pragmatic Play, Evolution, NetEnt, and Play'n GO equivalents listed on our games page. Our in-house jackpot pool features three levels—Mini, Middle, and Grand—drawn once the qualifying pool threshold is reached. All games available through Spinch Online Casino undergo testing to ensure fair outcomes, and results are determined by independently certified random number generators used by our game providers.

Responsible Gambling and Account Suspension

We are committed to promoting responsible gambling and offer self-exclusion, deposit limits, and cooling-off tools upon request. We reserve the right to suspend or close any account suspected of fraud, collusion, bonus abuse, or violation of these terms. Accounts inactive for 180 days will incur a $10 monthly dormancy fee, and after one year of inactivity, we may close the account and forfeit any remaining balance.

Limitation of Liability

We at Spinch strive to keep our platform available and secure at all times; however, we do not guarantee uninterrupted access and are not liable for losses arising from technical failures, third-party service disruptions, or events beyond our reasonable control. Our liability, where permitted by law, is limited to the amount held in your account balance at the time of the incident.

Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational, or business changes. Continued use of Spinch Casino after such updates constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of any changes.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat, email at support@spincheu.com, or Telegram. Whether you're exploring Spinch casino reviews, need help with a Spinch casino bonus code, or require assistance with your account, our team at Spinch Online Casino is here to help.